{"id":19438,"date":"2023-07-25T13:08:28","date_gmt":"2023-07-25T13:08:28","guid":{"rendered":"https:\/\/interface.media\/?post_type=executiveinsights&p=19438"},"modified":"2023-07-25T13:39:19","modified_gmt":"2023-07-25T13:39:19","slug":"state-of-vermont-using-ai-for-good","status":"publish","type":"executiveinsights","link":"https:\/\/interface.media\/blog\/executiveinsights\/state-of-vermont-using-ai-for-good\/","title":{"rendered":"State of Vermont: Using AI for good"},"content":{"rendered":"\n

Not everybody spends a lot of time actively thinking about what the state they live in is does for their benefit. However, state government work and support is constant and wide-ranging. And, for State of Vermont<\/a> it\u2019s particularly advanced, as it embarks on a journey into the use of AI.<\/p>\n\n\n\n

A glowing endorsement of State of Vermont is the fact that Shawn Nailor, Secretary and CIO of the organisation and its Agency of Digital Service, has been on the payroll for 35 years. In fact, it\u2019s the only employer he\u2019s had since leaving college.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u201cIt\u2019s been 35 years with the state, but across many careers,\u201d says Nailort. \u201cIt\u2019s been a tremendous opportunity for me. I feel strongly as a civil servant that I\u2019m serving my fellow Vermonters.\u201d<\/p>\n\n\n\n

Modern IT as a priority<\/h2>\n\n\n\n

Something unique about State of Vermont is that it has its own AI Director and an AI council. The implementation of this began with conversations between key legislators and the Agency of Digital Services prior to the 2022 legislative session. In 2021, major conversations about AI and related concerns were going on. They were driven in part by the fear that comes with not fully understanding advanced technology. In Vermont, however, legislators were keen to understand AI and how it could be used for good.<\/p>\n\n\n\n

\u201cIn the 2022 legislative session, there was a bill proposed to establish an AI division and Director,” says Nailor. “Plus a council. It was signed into law last year. It was a joint effort and codified in statute.\u201d The timing was ideal. In November 2022, artificial intelligence took several leaps forward with things like ChatGPT.<\/p>\n\n\n\n

\u201cAI then entered the collective consciousness. It used to be what geeks talked about at parties. Suddenly everyone was talking about the implications of AI on a wide array of industries. Thanks to the fact that we\u2019d started focusing on it just before this event, we were able to prepare for the shift.\u201d<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

AI for good<\/h2>\n\n\n\n

As State of Vermont forges ahead with its work in AI, it has adopted a two-pronged approach for its use. The organisation\u2019s AI Director has been working on applying neural networks and machine learning to solve problems for State of Vermont. At the same time, the Agency of Digital Service is figuring out where and what the guardrails are as AI solutions are increasingly implemented. This represents the second prong of the approach. <\/p>\n\n\n\n

\u201cIt\u2019s about how we contain the genie now that the genie is out of the bottle,\u201d says Nailor. \u201cBut we also want to establish a practice by which we can lead by example and show good applications or artificial intelligence tools to advance services. We\u2019re working on things like advanced chatbot functionality that would interact with the AI tool to complete forms.\u201d On the other side of that, Nailor and the AI Director are of the mindset that artificial intelligence is a power tool. It\u2019s a level up from a screwdriver, but it still requires human involvement.<\/p>\n\n\n\n

Read the full story here.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Shawn Nailor, Secretary and CIO at State of Vermont, on IT modernisation, and how AI is being used for the good of Vermonters.<\/p>\n","protected":false},"author":427,"featured_media":19440,"template":"","categories":[190,3],"tags":[45,6,25,584,103,434],"class_list":["post-19438","executiveinsights","type-executiveinsights","status-publish","has-post-thumbnail","hentry","category-s","category-the-interface","tag-ai","tag-artificial-intelligence","tag-digital-transformation","tag-state-of-vermont","tag-technology","tag-technology-transformation"],"acf":[],"yoast_head":"\nState of Vermont: Using AI for good - Interface<\/title>\n<meta name=\"description\" content=\"We sit down with Shawn Nailor to talk about IT modernisation, and how AI is being used for the good of Vermonters.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"State of Vermont: Using AI for good\" \/>\n<meta property=\"og:description\" content=\"We sit down with Shawn Nailor to talk about IT modernisation, and how AI is being used for the good of Vermonters.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/interface.media\/blog\/executiveinsights\/state-of-vermont-using-ai-for-good\/\" \/>\n<meta property=\"og:site_name\" content=\"Interface\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-25T13:39:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/interface.media\/wp-content\/uploads\/sites\/3\/2023\/07\/MicrosoftTeams-image-3.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/interface.media\/blog\/executiveinsights\/state-of-vermont-using-ai-for-good\/\",\"url\":\"https:\/\/interface.media\/blog\/executiveinsights\/state-of-vermont-using-ai-for-good\/\",\"name\":\"State of Vermont: Using AI for good - 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